Pricing

Priced to your environment.

Every infrastructure is different. We scope your price after understanding your environment — so you're never paying for devices you don't have or coverage you don't need.

Monthly maintenance plans

Custom-scoped, contract-based monthly engagements. Priced after a scoping conversation based on your actual environment — never before.

Number of endpoints
Servers, workstations, and devices under management. More endpoints means more patching scope and time.
Network infrastructure
Firewalls, switches, and access points in scope. Vendor complexity and firmware cadence is factored in.
Virtualization & storage
VMware hosts, SANs, and storage arrays add complexity and are included where applicable to your scope.
Small environment
Up to 10 endpoints
  • Workstation & server OS patching
  • Single firewall firmware management
  • Basic switch and AP updates
  • Monthly reporting & monitoring
Mid-size environment
10–25 endpoints
  • Full OS & application patching
  • Multi-firewall & switch stack management
  • Access point firmware lifecycle
  • VMware & virtualization included
  • Monthly reporting & monitoring
Large environment
25–50+ endpoints
  • Full stack — servers, network, storage
  • SAN & storage array firmware
  • Multi-site infrastructure management
  • VMware ESXi host patching
  • Monthly reporting & monitoring

All plans are custom quoted after a scoping conversation. Enterprise and multi-site environments quoted separately.

You work directly with a NOC Proactive Maintenance Manager — not a helpdesk technician or a junior engineer. Every assessment, patch cycle, and report is handled by the same specialist who knows your environment inside and out.
Every monthly engagement includes the full stack — OS patching, firmware updates, after-hours execution, monthly reporting, automated monitoring, and direct engineer access. No feature tiers, no add-ons, no surprises.

One & Done

Not ready for a monthly plan? We handle single-engagement patching and firmware jobs with the same precision and documentation as our retainer clients. Tell us what you need — we'll scope it, quote it, and get it done.

One & Done fixes today's problem. A monthly plan prevents tomorrow's.
Firewall firmware update
Single firewall — prep, execution, verification, and post-update documentation included.
Scoped & quoted upfront
Switch stack update
IOS/firmware update across your switch stack. Scoped by number of switches and complexity.
Scoped & quoted upfront
Access point firmware update
Wireless controller and AP firmware lifecycle update. Scoped by AP count and vendor.
Scoped & quoted upfront
Server & workstation patch session
One-time OS and application patching across your fleet. Executed after hours, fully documented.
Scoped & quoted upfront
One-time infrastructure assessment
Full audit of your environment with a written risk report. No ongoing work — just the intelligence you need.
Scoped & quoted upfront
Custom one-time engagement
Something specific not listed? We scope custom one-time jobs based on your exact need. Just reach out and tell us what you're working with.
Scoped & quoted upfront

All One & Done services are scoped and quoted before work begins. No number is presented until we understand exactly what the job involves. All work executed after hours with full documentation delivered on completion.

Not sure which is right for you?

Start with a free assessment. We'll tell you exactly what your environment needs — whether that's a monthly plan, a One & Done job, or something in between.

Book Free Assessment

Common questions about pricing

Is there a long-term contract for monthly plans?

No lock-in contracts. Monthly plans operate on a rolling monthly agreement. Stay because the service delivers — not because you're obligated to.

When do I pay for a monthly plan?

Your first month is collected after the contract is signed and before work begins. At that point you've seen the full assessment, the full plan, and the exact price — no surprises. Every month after is billed on the same date.

When do I pay for a One & Done service?

One & Done jobs are scoped and quoted before any work begins. Payment is collected once you've agreed to the quote and before we touch anything. A full summary report is delivered on completion.

What if I'm not satisfied after the first month?

Monthly plan clients are covered by a full 30-day money-back guarantee, written into your service agreement. If we don't deliver on the agreed scope, you get every dollar back — no questions asked.

Why don't you list a fixed price?

Because quoting a number before understanding your environment would be dishonest. A 5-person office with one firewall and a 40-person firm running VMware, SANs, and multiple switches are completely different scopes of work. We price based on what we actually find — not a number pulled from a template.

Can you work alongside our existing IT team or MSP?

Yes. We operate as a specialized patch and firmware layer alongside your existing IT department or MSP. We handle what most teams consistently deprioritize — so nothing falls through the cracks.